The Heinemann Visitor Center



IT ALL STARTS HERE

The Visitor Center

OFF-SEASON HOURS (Nov-Apr):

  • VISITOR CENTER + GIFT SHOP: Closed
  • OFFICE: Tue-Wed-Thu: 10a to 3p


IN-SEASON HOURS (May-Oct):

  • VISITOR CENTER + GIFT SHOP:

Mon-Sat: 9a to 5p | Sun: 10a to 5p

  • OFFICE: Mon-Fri: 9a to 5p


PEAK-SEASON HOURS (Jun-Aug):

  • VISITOR CENTER + GIFT SHOP:

Mon-Sat: 9a to 5p | Sun: 10a to 8p

Fish food (for the Koi in the Japanese Garden) is available for purchase at the Visitor Center:

  • Bag in the Gift Shop: $1

A wheelchair is available at the Visitor Center for your use. Complimentary.

Public restrooms with handicap accessibility (+ changing tables) are available:

Coffee (+ other beverages) and snacks are available for purchase at the Visitor Center.

Located in the Visitor Center, the Gardens Gift Shop is open daily with garden-inspired merch and more.

PET POLICY. Service dogs are welcome, but all other pets should be left at home.

FLOWERS + PLANTS + TREES. Flowers, plants, and trees may not be taken or damaged.

TOBACCO + SMOKING POLICY. Smoking, tobacco products, devices, electronic smoking devices, and illegal drugs are not permitted on Garden property, including all buildings, grounds, restrooms, and parking lots.

CHILD SUPERVISION. Parents or guardians are responsible for supervising children. It is not safe to:

  • climb trees,
  • throw rocks, or
  • play in the water features.

DRONE FLIGHTS. Drone flights require prior approval.

ALCOHOL + FOOD POLICY. As with any other City of Dubuque park, alcoholic beverages and food are permitted.

SKATEBOARDS + SCOOTERS + MORE. Two-wheeled scooters, “wheelie” shoes, rollerblades, skates, skateboards, or hoverboards are not allowed.

Bicycles are permitted on the main road; bicycles may not be ridden on the walking paths.

AT YOUR OWN RISK. All visitors enjoy the facilities and grounds at their own risk and release the Dubuque Arboretum & Botanical Gardens, staff, and volunteers from any and all claims of loss, damage, or injury incurred while visiting.

SURVEILLANCE CAMERAS.

Surveillance cameras are in use in the buildings and on the grounds.

PHOTOGRAPHY. VIDEOGRAPHY.

Professional vs. amateur. Click HERE to view our policies (and to pay a Professional Photography Fee.)