The Heinemann Visitor Center
IT ALL STARTS HERE
The Visitor Center
OFF-SEASON HOURS
VISITOR CENTER + GIFT SHOP (Nov-Apr):
- Closed
OFFICE (Nov-Mar):
- Tue-Wed-Thu: 10a to 3p
IN-SEASON HOURS
VISITOR CENTER + GIFT SHOP (May-Oct):
- Mon-Sat: 9a to 5p | Sun: 10a to 5p
OFFICE (Apr-Oct):
- Mon-Fri: 9a to 5p
PEAK-SEASON HOURS
VISITOR CENTER + GIFT SHOP (Jun-Aug):
- Mon-Sat: 9a to 5p | Sun: 10a to 8p
Fish food (for the Koi in the Japanese Garden) is available for purchase at the Visitor Center:
- Bag in the Gift Shop: $1
A wheelchair is available at the Visitor Center for your use. Complimentary.
Public restrooms with handicap accessibility (+ changing tables) are available:
- in the Visitor Center and
- near the Children’s Playground
Coffee (+ other beverages) and snacks are available for purchase at the Visitor Center.
Located in the Visitor Center, the Gardens Gift Shop is open daily with garden-inspired merch and more.
PET POLICY. Service dogs are welcome, but all other pets should be left at home.
FLOWERS + PLANTS + TREES. Flowers, plants, and trees may not be taken or damaged.
TOBACCO + SMOKING POLICY. Smoking, tobacco products, devices, electronic smoking devices, and illegal drugs are not permitted on Garden property, including all buildings, grounds, restrooms, and parking lots.
CHILD SUPERVISION. Parents or guardians are responsible for supervising children. It is not safe to:
- climb trees,
- throw rocks, or
- play in the water features.
DRONE FLIGHTS. Drone flights require prior approval.
ALCOHOL + FOOD POLICY. As with any other City of Dubuque park, alcoholic beverages and food are permitted.
SKATEBOARDS + SCOOTERS + MORE. Two-wheeled scooters, “wheelie” shoes, rollerblades, skates, skateboards, or hoverboards are not allowed.
Bicycles are permitted on the main road; bicycles may not be ridden on the walking paths.
AT YOUR OWN RISK. All visitors enjoy the facilities and grounds at their own risk and release the Dubuque Arboretum & Botanical Gardens, staff, and volunteers from any and all claims of loss, damage, or injury incurred while visiting.
SURVEILLANCE CAMERAS.
Surveillance cameras are in use in the buildings and on the grounds.
PHOTOGRAPHY. VIDEOGRAPHY.
Professional vs. amateur. Click HERE to view our policies (and to pay a Professional Photography Fee.)
